About Access Walk-in Baths

Warranty

Knowing you have the after support can provide the security and trust needed when committing to a walk in bath. Here at Access, we want to provide peace of mind by offering the following upon the successful installation of an Access Walk In Bath.

  • Lifetime warranty on door seal (free of charge replacement)*
  • 5-year warranty on structural parts: ( bath shell, panels, glass doors and shower screens)*
  • 2-year warranty on operational parts: (removable soft/hard seats*, taps/spouts**, brassware fixtures and motorised/electrical equipment, hinges, handles, plumbing/pipework**, waste systems, air spa, chromotherapy, bluetooth sound system, heated seat systems, seat lifting actuators, control boxes, batteries, operational control panels/buttons, touch pads, handsets and connecting wires.

*  Subject to strict adherence to installation instructions and reasonable wear and tear.

** Subject to taps, spouts and plumbing/pipework supplied by Access Walk In Baths.

Please note:

  • Warranty is void if installation instructions have not been adhered to in full.
  • Warranty does not cover impact damage, erosion/discolouration/damage of/to surfaces due to inappropriate cleaning with abrasive cleaning detergents or use of unauthorised bathing products (as per instructions in user manual).
  • Warranty does not cover any damage caused by neglectful or wilful use, including the wearing of footwear inside the bath.

All Access Walk In Baths should be delivered with a Access warranty card where you can register your details within 30 days of installation. If you cannot locate your Access warranty card and you are still within 30 days of installation, please contact the office where we can send one out electronically.

Going one step further, Access can offer an extension from the 2-year warranty on operational parts to 5-years. There would be a one charge of £630 (inc. VAT). If you would like more information, please contact our friendly customer service team who will be more than happy to help.

Relax you're safe with us

It’s not easy to sum up Access in a few words. We’re a team with different strengths, skills and abilities, but we’ve been delivering quality, craftsmanship and outstanding innovations for decades, and we’ve become known for our specialist designs, our know-how and our great attitude. We’re obviously getting it right.

The team, about 70 strong, are based in the Black Country. We’ve got a proud heritage and a shop floor crew who have been described as having hard-working hearts.

We’re more than competent, but we’re not complacent and are always working towards something new. We’ve pushed the boundaries with BioCote, enriched life’s with our Air Spa, Chromotherapy, Bluetooth Wireless sound system and our R&D department is dedicated to improving the bather’s experience.

We don’t accept second best because our customers deserve first class. We respect those who install our products, and in everything we do, we take care to look after our planet.

Gainsborough Healthcare Group

Access Walk-in Baths is part of the Gainsborough Healthcare Group – a specialist bath manufacturer and 360-degree solution provider of accessible bathrooms.

As a quality brand in accessible domestic baths, Access provides utmost safety and comfort to bathers living with restricted mobility. Our range of stylish and durable walk-in solutions blend effortlessly into domestic bathrooms so accessibility does not compromise aesthetics.

We take pride in offering a range that maximises enjoyment and independence for all bathers. Our commitment is to provide lifestyle fulfilment and well-being through the ability to bathe in confidence.

Supported by carefully selected dealers, our range is readily available for end users and installers who seek safety, quality and value.

Our latest customer reviews

Rated 5 out of 5 based on 5 reviews.

Thank you to the Access team for supplying a Texas bath. For the larger bather, this bath is excellent!

Purchased a Georgia bath due to the space restrictions within my existing bathroom. Have to say I was surprised how well it fitted in and still overs a relaxing bathing experience.

After plenty of research, Derek and I decided to purchase an Access bath because of the highlighted safety features which we couldn’t find elsewhere. Due to Derek’s condition, we needed a suitable bath to be able to accommodate his requirements and Access have provided that. I thoroughly recommend their products.

My husband and I wanted to continue having baths but without the hassle of feeling like we were going to fall every time we got out of our traditional bath! We went for the Louisiana model with shower and have to say I am extremely happy! With side door access, we can simply open the door and walk in with no stress. Thank you Access!

With age catching up on me, I took the bold decision to replace my traditional bath with an Access Walk-In bath due to my restricted mobility. I have to say I am thoroughly pleased I made this decision as I can enjoy a long soak without having to worry about getting into and out of the bath.

Ready to get started?

If you would would like a FREE no obligation quote, a brochure or to arrange a call with one of our customer service team please get in touch via our contact form.

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